Review Manager
Simplify the process of getting and managing social reviews
The ecommerce landscape is constantly evolving, and the last couple of years have seen rapid growth in the importance of online reviews. Social proof is one of the most fundamental factors in purchase decisions. Social reviews affect reputation, purchase decisions, and help you stand out in local search.
Whether you are a new practice wanting to build up a body of positive reviews, or an established practice wanting to encourage more patients to leave positive reviews throughout social media sites, our Review Manager solution is a critical tool for your practice.
• Generate more reviews to improve local SEO and increase consumer confidence.
• Listen to customer feedback on the most influential review sites.
• Respond to online reviews to develop a brand advocate network.
Our Review Manager offers a simple way to help you take control of your online reviews. It includes implementing a “gatekeeper” system whereby you can send your patients a question about whether their expectations were met after an office visit. If they say yes, they’ll be encouraged to post a review. If they say no, they’ll be provided with a feedback form, which will help you to obtain honest feedback in a safe way.
Our service includes:
- An easy-to-use Dashboard where all of your social reviews can be seen and managed from one place
- A Review Generator Landing Page to generate reviews and customer feedback
- Customized email and text message for you to send to your patients to request feedback
- A link from your website to a page listing your reviews
- Automated notifications when a review has been posted
- A consolidated user interface for reading and responding to reviews on all of your social sites from a single screen
- A bulk importer, allowing you to text-message and/or email Review Requests to multiple patients with one click
Optional Add-Ons
DermPRO offers several add-on services to help you optimize your Review Manager experience, including:
- Designing and printing a variety of in-office collateral for your use in requesting reviews from your patients
- Sending review requests on your behalf
- Responding to reviews on your behalf
We'll be happy to answer your questions or quote you for any of these additional services. Contact us today.